LateRooms.com
User Research
The Climate: The brief set by LateRooms.com was to look at the planning and managing of trips within the UK and uncover opportunity areas that LateRooms.com could explore further.

The Approach: After conducting extensive forms of both qualitative and quantitative research, the information was synthesised and two main pain-points were apparent: time and money.

The Challenge: How might we change people's perception of time and money?

The Opportunity: Create Short-term experiences that overpower any the value of time or money.

The Result: We presented back LateRooms.com several opportunity areas within the field of short term experiences. By doing this they could initiate a cultural shift by changing the perception of time and money, leveraging short-term experiences as a gateway. As time and money is relative to the individual, using the benefits of short-term experiences to create lasting experiences for users, LateRooms.com can encourage the undertaking of more trips.
Client
LateRooms.com

Role
In-depth User Interviews
Expert Interviews
Analogous Experiences
Guerilla Research
Online Survey
Discussion Guide
World Cafe
Synthesis
Made on
Tilda